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Praise and criticism are equally important
in helping us be our very best.

We encourage you to talk to us.

Everyone loves a compliment, and they’re important because they reinforce excellence. But, criticism is often more valuable, as it points to opportunities to serve you better. Therefore, if we have not performed to your satisfaction, or if something we’ve done has offended you, we ask you to let us know so we can make it right. As much as we try to ‘get it right’ the first time, we’re human and sometimes make mistakes. The difference, we believe, lies in our commitment to resolve them. So, talk to us. It’s the only way we can ensure your satisfaction. And, to us, that’s what matters most.

Click here to Email our General Manager or call us at (804) 435-1141.

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Crowther's HVAC did a total install for an older house for me 14 years ago. They are very good at what they do and are also the epitome of customer service. Any problems that I have had they took care of immediately at very reasonable prices. Add in that they are all really good people and you have the formula for a very successful business. Rereccomend them highly."

Harry Haynie

I selected Crowther to replace both of my HVAC systems and they did a great job. They went the extra mile to correct duct work, and add a vent in order to bring my homes HVAC systems up to the best performance.

Blake Auchmoody

We had a total duel system heat pump replacement. It was a pleasure working with CHAC. From the sales rep to the technicians responsible for the install. Very professional in their craftsmanship and ensuring everything was installed and working correctly. Very courteous and respectful of our property. We are new to the area and am glad we chose CHAC for our HVAC needs.

Steve Casey

For 25 years, Crowther has provided excellent customer service and support for our Carrier zoned heat pump. They are responsive, helpful and great to work with! We love their seasonal maintenance program and have had them complete some system redesign for our home renovation. All around a great team!

Jill Bessler

Our Client

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